We utilize our proven methodology, supported by technology and experts across five marketing disciplines. Starting with customer/transactional data, we aim to guide customers through their buying journey using this structured data-driven approach. This data can come from the eCommerce systems, ERP, CRM, and even market data. Then, based on the findings, we look for ways to extend and complement your internal team to achieve and surpass the goals as well as discover opportunities we find in the data analysis process.
This method comprises eight stages
Identifying users in their online consumer’s journey from the initial need recognition,
all the way to becoming brand ambassadors.
Each stage has specific actions and metrics
At this stage the consumer is not clear about the answer to their need, therefore it is more difficult to find them at the right time through the right channel.
At this stage users know what their needs are and are actively searching for solutions, they are not clear about the market offers and want to make an informed decision.
Acá el usuario ya recabó el primer vistazo de tu tienda y productos, inclusive puede que haya dejado un carrito abandonado.
Here the user is at Checkout ready to process their preferred payment and delivery method.
This is right after the payment confirmation has been made. Here are those who experience excitement!, anxiety, doubt and hopefully not many, but even remorse.
These are customers who had a positive shopping experience with the brand and have come back a second time around.
These are customers who buy from you with some regularity. They know what you offer and are satisfied with the product and experience. Also might refer your product and services to friends and family without needing exposure.
These are customers who will actively recommend you to others and are emotionally attached to your brand.
Schedule a call with our team to get the most out of your online store!
Uncover the hidden potential of your business!
If you’re interested in taking your eCommerce from 6 to 7 figures, our team of experts is ready to assist you with a personalized analysis of your platform, cost per acquisition, SEO, and more.